We Listen
We listen to how your team works, uncovering pain points and missed growth opportunities.
Find IT
We find the right tools and AI solutions that really help you and remove unnecessary tools.
Fix IT
We implement targeted solutions that work seamlessly to support your goals.
7 Key Areas for Growth
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Communication
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Project & Workflow Management
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Customer Facing Platforms
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Operations & Backend Tools
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AI Agents & Automation
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Analytics & Reporting
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Employee Experience
Our technology score evaluates your current technology and systems to reveal what's helping your business and what's holding it back. We find and remove any redundancies, saving you money.
We make sure teams have the right tools and feel comfortable using them - and we don't leave until they do.
Work actually moves more smoothly; AI and systems support the people, not the other way around. Let's connect. It's free.
85%
of AI tools purchased for teams are not actually used, often due to lack of training or clear strategy.¹
Rooting
Understanding what’s really happening
Rooting is about grounding decisions in reality not assuming it works because you have it. This phase focuses on uncovering unmet needs, hidden friction, and the human experience behind systems and workflows.
Rooting includes:
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Strategic discovery & research
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Stakeholder and team interviews
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Workflow & operational journey mapping
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User research and testing
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Unmet needs and opportunity identification
Services that live here:
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Strategy
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User Testing (diagnostic)
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Discover Unmet Needs
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Human and Operations Mapping
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Research & Analysis
Use when:
Teams feel friction, misalignment, or risk but don’t yet know where to focus.
Pruning
Clarifying, simplifying, and realigning
Pruning is about focus. Once the roots are visible, we remove what no longer serves the system: misaligned tools, unclear ownership, unnecessary complexity, and risky gaps.
Pruning includes:
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Product and technology mapping
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Tool and system evaluation
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Accessibility assessments
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AI audits
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GDPR policy and functional alignment
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Brand and design clarification
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UX strategy and functional definition
Services that live here:
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Technology Mapping
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Accessibility & GDPR
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Design & Brand Clarification
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UX Functionality Strategy
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AI tools strategy
Use when:
Organizations need to reduce complexity, align tools and teams, or prepare for change.
Implementing
Making change real and sustainable
Implementation ensures insights turn into action. This phase focuses on delivery, coordination, testing, and adoption so new strategies and systems take hold.
Implementation includes:
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Website and digital experience execution
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UX refinement and iteration
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User testing (validation)
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Digital project management
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Documentation and handoff support
Services that live here:
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Website Design
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Marketing
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User Testing (validation)
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AI optimization
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Software Set up and Staff training
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Digital Project Management
Use when:
Teams want support making change real without disruption.